Privacy Policy
Document ID: SL-PRIVACY-2026 | Last Updated: June 2026
SyntaxLion ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, communicate through WhatsApp, or interact with our applications.
1. Information We Collect
We may collect personal and business information including your name, email address, phone number, company name, project requirements, messages submitted through contact forms, WhatsApp conversations, chatbot interactions, and other communication channels.
2. How We Use Your Information
We use collected information to respond to inquiries, provide software development and automation services, deliver customer support, process project requests, improve our services, and communicate important updates regarding your account or project.
3. WhatsApp Business Communications
When you contact us through WhatsApp Business, we may collect and process your phone number, messages, and communication history solely for providing customer support, project updates, service delivery, and responding to your requests. We do not sell or share WhatsApp communication data for advertising purposes.
4. Data Sharing and Disclosure
We do not sell personal information. Information may be shared only with trusted service providers, legal authorities when required by law, or business partners directly involved in delivering requested services.
5. Cookies and Analytics
Our website may use cookies and analytics technologies to improve functionality, understand visitor behavior, remember preferences, and enhance user experience. Users can disable cookies through their browser settings if desired.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based system can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the details provided below.
9. Third-Party Services
Our services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external services.
10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or wish to request access, correction, or deletion of your information, please contact us:
SyntaxLion
Email: support@syntaxlion.com
Website: https://syntaxlion.com